Frequently Asked Questions

While we do not accept insurance, we are considered an out-of-network provider. However, you can take advantage of our "superbill" service. This superbill includes a diagnosis, session dates, times, and charges for your appointments, which you can submit to your insurance company for direct reimbursement.

Our session fees range from $130 to $150, depending on your assigned counselor. Moreover, while we don't provide a sliding scale, we are open to discussing scheduling options that align with your financial situation.

Scheduling your appointment is a straightforward process. To begin with, complete our intake paperwork. This step allows us to match you with the most suitable counselor on our team. Subsequently, upon receiving your paperwork, we will promptly email you available days and times to get you on the schedule.

Our 24-hour cancellation policy is in place to ensure the efficient use of our counseling resources. Specifically, cancellations must be made at least 24 hours before your appointment time to avoid a charge. In the event of cancellations within this window, a charge equal to half the session fee will apply, while no-shows will be charged the full session fee.

This policy is integral to our practice as it allows us to accommodate other clients, make necessary adjustments, and avoid unnecessary expenses. Importantly, we understand that emergencies occur, and we handle them on a case-by-case basis.